Payment & Billing Options

We understand that our members are busy at work, with family, or enjoying the Hill Country. That’s why we’ve made bill payment easy with lots of options for your convenience. You decide which method is best for you. Want to know more about your bill? Learn what’s on your bill.

Pay Online or by Mobile App

Need to make quick and easy payments? You can pay online using your myBEC account on any desktop or mobile device. Learn more about myBEC and what it can do. Download the myBEC mobile app today! (iOS and Android devices) or use the web version.

Pay Now (No Login Required)

Pay online using the myBEC Pay Now feature! The Pay Now feature allows you to use a credit card or bank draft to pay your bill without logging into your myBEC account. This is great if someone else needs to pay the bill but doesn’t have login credentials.

Pay by Phone

No time to come in and visit our Member Services representatives? You can make payments through our secure, automated payment system too. Just call (866) 226-3372 and follow the prompts.

Pay In-Person

You can pay in-person using any of these methods:

• Visit our office lobbies during business hours
• Payment overnight drop box at any of our offices
• Electronic kiosks available 24 hours a day, 7 days a week at select offices
• Fidelity Express payment locations (third-party)

BEC electronic paysite kiosks allow members to make a payment 24 hours a day, 7 days as week. Kiosk payments will appear on your account immediately. Accepted payment methods include cash (exact change), credit, and debit cards, or you can enter your routing number and account number to make an e-check payment. An account number is needed to make a payment, not just your member number. Members will have to provide fiber and electric account numbers separately.

Please note that third-party bill pay locations do not accept credit/debit cards, and may charge a processing fee and take longer to submit your payment. Please call the third party location to verify the payment methods that are accepted and how long payments take to process.

Pay by Mail

To submit a payment by mail, please include the bottom portion of your bill if you have it, and write your account number on the check/money order. Please allow time for payment to be received by the due date, and make checks payable to Bandera Electric Cooperative. Payments made by mail should be sent to our post office box listed below.

Mail payments to:

Bandera Electric Cooperative
PO Box 34087
San Antonio, TX 78265

PrePay Billing

With PrePay, you are putting electricity in your home just like you fill the gas tank in your car, you pay for it before you use it. You can purchase small amounts every few days, or fill up the tank and not worry about it for several weeks. When your supply is low, you simply purchase more.

By monitoring your consumption on a regular basis, you begin to notice patterns in your day-to-day usage and can take action to keep electrical costs down. In similar programs across the country, PrePay participants typically see a 10 to 12% reduction in their monthly electric bill.

Auto Pay

Put your account on auto-pilot. When you set up your account to automatically draft your payment, your bill will take care of itself. To sign up for automatic payments using your debit, credit, checking, or savings accounts, log in to myBEC online or on the mobile app to set it up today! Learn more about myBEC and enroll.

Go Paperless

Sign up to receive your statements online and eliminate the need for a paper bill to be mailed to you each month. Here are more reasons to go paperless:

• View online copies of your paper statement.
• Download a PDF of your statement online.
• Receive alerts when your statement is available.
• Have less mail to sort through.
• Help the environment.

It’s easy to go paperless. Visit our Paperless Billing page for more details and to sign up.

Need Help Paying Your Bill?

We understand that our members may need to make a payment after the due date at certain times. If you find yourself in that situation, please call our Member Services representatives at (866) 226-3372 to make arrangements and find out what your options are.

For a list of local organizations that may be able to help you pay your electric bill, visit our Assistance Resources section.